Shipping & Delivery
Shipping & Delivery
White Cubby is located in Melbourne, Australia. Shipping times vary depending on what you have ordered. All orders are shipped through Australia Post.
All products - except blankets
- Orders are processed within 2-5 business days with the exception of blankets and special orders.
- You will receive your order anywhere from 5-10 business days from the date that it is shipped out, not the date the order is placed.
- After your payment is authorised and verified, it can still take up to two business days to process your order.
Special Note:
- Blanket orders are processed within 10-14 business days
- You will receive your order anywhere from 14 - 21 business days from the date that it is shipped out, not the date the order is placed.
- After your payment is authorised and verified, it can still take up to 10 business days to process your order.
Shipping Rates
A flat rate of $10 AUD applies to all Australian domestic parcels.
You may choose express delivery for a flat rate of $25.00, this will also be sent via Australia Post.
New Zealand delivery is flat rate of $25.00 AUD through Australia Post.
It is difficult to guarantee delivery times and dates when your parcel will arrive. This is the responsibility of Australia Post.
ALL other international destinations delivery is flat rate of $30.00 AUD through Australia Post. International customers need to check with their local customs office in regard to what, if any duty you may be liable for when your order arrives.
Lost or stolen packages
White Cubby is not responsible for lost or stolen packages. We will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or delayed delivery.
Received incorrect item?
Please contact us immediately if you received an incorrect item, so we can process your return request as soon as possible at hello@whitecubby.com
You must take care when opening the product so as not to damage it, particularly when using any sharp instruments.